Memberships are an annual commitment and non-refundable, however, if you choose to cancel beforehand, you may, and you will continue to have access to the site until the end of your membership term. If you do not wish to be charged before your auto renewal, you must cancel at least 15 days prior to the date.
To cancel your membership, login here. Go to “Settings,” then click on “Billing Info,” and scroll down to “Active Subscriptions.” Select the menu on the right, next to the name of the subscription, and select “Cancel this subscription.”
If you were migrated to this membership platform from the former platform, you were granted special access through the end of your existing billing cycle and will not see a "Billing Info" section under your account. Please notify us at [email protected] if you have questions about canceling your account.